1. You make contact
Once we have received an enquiry we look to make contact with you within 48 hours, this is usually by telephone, email or another method you have requested. Future will arrange to visit you to discuss your needs at a time and place that is convenient and comfortable for you.
At this time we may carry out a basic assessment of your housing requirements. Once all parties feel comfortable and confident and ready to move to the next stage, we will arrange a further visit, to complete a more detailed needs assessment which will help us to complete a full ‘housing specification.’
The ‘housing specification’ helps us to understand:
- What type of house you want/need.
- How big does it need to be?
- What area would you like to live in?
- Would you like to share accommodation?
- Understanding where your friends and family are located.
- Enabling us to take into account if you attend a day centre, college or any other activity that is important to you.
2. Getting to know you
- Understand your finances
- Assess benefits entitlement
- Meet with your key circle of support
- Explain how the benefit system will work for you
3. Understanding your needs
Now that we have established where you want to live, what type of house/flat you want to live in and what money you are going to receive to help you to pay for your new home, we start to search for your new home. Using all the information you and those around you have told us.
4. Looking for your home
- We will identify a variety of homes that meet your needs
- Propose a shortlist of potential properties
- Arrange for you to view
5. Choosing your home
Dependent upon the circumstances Future would normally invite your social worker or key worker to visit the property to ensure they feel it fits what you are looking for. If they are happy we would then invite your family to visit, we do this because they know you far better than we do, they will let us know the particular things that are important to you and important to them. If they are happy we ask you to view the property.
- Choose the home that best suits your needs
- Explain the process of moving
- Agree a timescale for the moving
6. Securing your home
- Secure the home of your choice
- understand the deposit and furnishing of your home
- Agree a move in date
7. Moving in
An assured short hold tenancy is issued to you and you move in to your new home on the agreed date. Through Future Housing Solutions, you can benefit from us…
- Working and liaising with housing benefit on your behalf.
- Completion of housing benefit forms on your behalf.
- A 24 hour management maintenance programme.
- Providing ‘move on’ assistance if you wish to move home.
- Continue to offer support through the life of your tenancy.